What is ServiceNow?
ServiceNow, a leading cloud platform, empowers organizations with advanced solutions for IT service management (ITSM) and more. Serving as a robust digital workflow engine, it streamlines and automates processes across departments, from IT to customer service. With a focus on efficiency, ServiceNow facilitates seamless workflows, collaboration, and innovation. Particularly, its low-code/no-code capabilities enable organizations to achieve these advancements with minimal coding, making it a versatile and accessible tool for various operational needs.
What is Low-code/no-code?
Low-code or no-code are methods to design and develop applications using user-friendly drag-and-drop tools, minimizing, or eliminating the need for conventional developers who write code.
Consulting services
Every modern business prioritizes investments in customer care. This strategic focus aims to retain valued customers, recognizing that customer needs are dynamic and ever-evolving. To effectively navigate these changes, businesses consistently seek software solutions. This is where a ServiceNow partner becomes instrumental in the equation.
ServiceNow provides comprehensive support for various business functions through a range of continuously expandable, pre-built applications developed on the Now Platform and complemented by third-party solutions. These applications are designed to adapt seamlessly to the specific needs of your business, offering a dynamic and flexible solution. Here is a short overview of the different workflows. If you want more in-depth information and discuss different possibilities, please contact us and we will be of assistance.
IT workflows
ServiceNow presents a range of products designed to streamline and empower your IT workflows. Whether you seek a solution for managing IT, Operations, Risk, Security, or other facets of IT, ServiceNow is equipped to support and enhance your processes. These are the ServiceNow IT workflow products:
- IT Service management
- IT Operations management
- Strategic portfolio management
- IT asset management
- Security operations (SecOps)
- Enterprise asset management
- Operational technology management
- Integrated risk management (GRC)
Customer workflows
Craft distinctive and smooth customer experiences using ServiceNow Customer workflows. Empower your agents with comprehensive data and insights, enabling them to proactively anticipate and address your customer’s needs. Here is an overview of ServiceNow customer workflow products:
- Customer service management
- Field service management
- Financial service operations
- Telecom service management
- Order management
- Healthcare & Life sciences
Employee workflow
Enhance the efficiency of your HR services using ServiceNow Employee workflows. Leverage digital and automated HR processes to reduce routine inquiries and ensure the swift and effective handling of HR-related cases. The following are the ServiceNow Employee workflow products:
- HR Service delivery
- Workplace service delivery
- Legal service delivery
- Procurement service management
Creator workflow
ServiceNow empowers you to effortlessly construct tailor-made applications, digital workflows, and processes that address your distinct business challenges. Explore the possibilities of enabling your employees to create low-code applications with ServiceNow, providing a user-friendly and efficient solution to meet your unique needs. Here is an overview of ServiceNow Creator products:
- App Engine
- Automation engine
- Integration hub
- Manufacturing connected workforce
ServiceNow stands as a powerful ally in transforming businesses through its versatile platform that enhances efficiency, streamlines workflows, and addresses unique challenges. However, the true potential of ServiceNow is unlocked when integrated seamlessly into an organization’s existing ecosystem. This is where Red Orange Technologies emerges as a strategic partner, providing expertise in ServiceNow integrations.
We at Red Orange Technologies specialize in tailoring ServiceNow solutions to your specific needs, ensuring that the integration process is not just a technical formality but a strategic enhancement to your overall business operations.Our commitment to high standards and in-depth knowledge positions us as a reliable partner for you and your company in your digital transformation.
Is ServiceNow suitable for all users?
Certainly, the ServiceNow workflow caters to both small and large business owners. This platform allows you to leverage its capabilities to deliver a personalized customer experience. Moreover, the ServiceNow services include a task automation feature that not only minimizes your workload but also enhances overall business efficiency. ServiceNow enables the elimination of human errors and facilitates early detection of potential issues that could lead to operational challenges in the future.
Reduced processing time and more integration of work
As a business owner, you may be curious about ServiceNow consulting partners and how we contribute to reducing turnaround time. The answer is straightforward – it introduces a paperless feature that eliminates the need for cumbersome paperwork and manual processes. This streamlined approach significantly enhances efficiency and doubles your work efficiency with ServiceNow services.
Furthermore, the integration of work processes is swift and uncomplicated with ServiceNow consulting services. It facilitates the seamless integration of your HR department, security protocols, and customer care into a unified channel. This consolidation saves time associated with implementing new programs, employee training, and data transfer.
Choose us as your ServiceNow partner
Red Orange Technologies is here to assist you and your business in maximizing the benefits of ServiceNow consulting services. We guarantee that your business won’t waste time on redundant processes. Contact us for a chat about how we can help you and your organization with ServiceNow.
With us, you will find a proven quality process that is followed in our collaboration:
Listen
We facilitate contact between your company and our team of experts, who are keen to familiarise themselves with your business and your needs and challenges related to the existing implementation. We achieve this by asking relevant questions to gain a better understanding of your situation.
Proposal
Our approach is to propose solutions to complex business challenges by prioritizing what is in the best interest of your company, rather than imposing our assumptions on you. This is our genuine interpretation of Igniting Digital Transformation.
Execute
Our philosophy focuses on collaboration rather than working for the individual, recognizing that collective effort produces the best possible result. As your dedicated partner, we take responsibility for driving your success and that of your business through effective implementation – for the benefit of the entire organization.
Improvement
Our commitment is on continuous improvement rather than perfection. That’s why we actively listen to your and your organization’s feedback and focus our efforts on continuous improvement at every milestone, sprint, and launch.
